Welcome to FrameMyStory.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

Eligibility

By placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

Products & Services

FrameMyStory offers both:

• Personalized products created using customer-provided content.
• Ready-to-display décor products and themed collections.

Product images are for illustration purposes only. Minor variations in color, size, or finish may occur.

Personalized Orders

Customers are responsible for ensuring that:

• Uploaded photographs are clear.
• Names, spellings, and customization details are accurate.
• They own or have permission to use the uploaded content.

FrameMyStory is not responsible for mistakes resulting from incorrect information provided by the customer.

Intellectual Property

All website content, including:

• Logo
• Branding
• Product designs
• Artwork
• Text
• Graphics
• Images

belongs to FrameMyStory unless otherwise stated.

No content may be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

• Upload unlawful or offensive content.
• Upload copyrighted material without permission.
• Attempt to interfere with website security.
• Misuse our services.

We reserve the right to refuse any order that violates these terms.

Pricing

All prices displayed are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Payments

Payments are securely processed through trusted third-party payment providers.

Orders will be processed only after successful payment confirmation (except where Cash on Delivery is available).

Shipping & Delivery

Delivery estimates are provided for convenience and are not guaranteed.

FrameMyStory is not liable for delays caused by courier partners or circumstances beyond our control.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Limitation of Liability

FrameMyStory shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time.

Continued use of our website after changes have been published constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.